Rated 3.9 out of 5 by 25
Rated 1 out of 5 by RohitChangappa Good looking Phone Not water Proof and Bad Wi-FI C
I don't know where to begin with the problems with this phone. I got this phone end of feb2014 and I loved it. It is a beautiful phone, looks great compared to the galaxy I used before. The phone is made of all glass has a very nice feel to it compared to the samsung. The phone has a great camera, and shoots amazing pictures.
WI-FI CALLING TROUBLE!!
Trouble started first with my wi fi. As all of us know T-Mobile does not have the greatest network but I have been with them almost 3 years now and am willing to bear with them thanks to the wi-fi calling feature on their phones. I barely have network where i live and i always relied on the wi-fi calling on my samsung which i used for more than 2 years and did not have trouble with. I started noticing that calls on the Xperia was really bad, crackling, dropping and incoming calls going straight to voice mail. While was having this trouble on a call, I immediately switched the sim from my Xperia to my old galaxy and the call was crystal clear and the person on the other line could hear me. Immediately I called customer service and they trouble shooted and decided there was something wrong with the phone. They sent me out another phone. As soon as i got the second phone I tested it and the same problem..Called back customer support and they replaced the second phone. At this point I asked them what if the third phone has the same problem, they said they will replace that as well, which does not make sense . Anyway third phone arrives and same trouble. Now, when i call customer support they say, this is the third of the same phone you have and it could be something wrong you are doing so please take the phone to the T-Mobile store. So At the store the guy used wi-fi calling with the store's wi-fi net work and he too noticed the voice cracking, and luckily for me a friend of mine tried calling me at the same time and the call went straight to voice mail. The guy at the store called customer support and told them he saw the same issue. So now they sent me a signal booster home. I have not had any trouble since, but that does not solve the problem. I am assuming that Sony has a buggy wi-fi adapter installed on the phone and that could be the reason for these troubles.
NOT WATER PROOF!!
Ever since i got this phone and i heard it was waterproof and opening the tabs on the sides to charge the phone could lead to the tabs breaking. I got my self a dock charger so i never have to open the tabs.
One weekend we took our 3 yr old to the pool swimming. Unknowingly walked right into the pool with the phone in my pocket. I quickly realized what i did. But I said to myself what the heck. they claim the phone can shoot under water, so i decided to try this feature. and nothing happened. All of sudden multiple windows started to pop up, and as i tried to click picture i get a message saying failed to write to SD card. and then the phone went off. Now the phone does not turn on and so i immediately took the phone to the t-mobile store and told them. Customer service says if they find out there was water damage they will charge me!!! what sense does that make?? Water damage on a water proof phone??? I know according to them the tabs/ flaps need to be closed, and apparently they are going to test for that and determine whether it was closed. That must be some test.
Anyways If you are looking for a great looking phone, not going to use wi-fi calling and never going to use the waterproof feature.. go for it!!
July 20, 2014
Rated 5 out of 5 by Bobbylh Fun phone
Great phone, still learning new things about it.
July 15, 2014
Rated 3 out of 5 by Gertrude Waterproof useless with product durability issue
I am so disappointed. I absolutely love this phone and have taken it to sandy beaches, underwater, etc. I chose this over an Iphone w/Nud case. Ugh, wish I hadn't. The one feature that keeps this phone waterproof is the jack cover for the charging outlet. Which popped off into the land of the unknown one day when I went to open it to charge my phone. This renders my phones waterproof features USELESS.
It popped off after 4 months of use, and yes I have a warranty. But why would I want to pay another $150 to replace a tiny cover that was attached to a plastic bungee cord. No thanks. I give it an average rating because it's equal to every other android out there that has no waterproof capabilities.
June 25, 2014
Rated 5 out of 5 by PhilRonco Need to Add Verizon as an excellent option!!
Excellent phone, just need some alternatives to T-Mobil, Verizon is a better option!!
June 5, 2014