What is the benefit of purchasing an Extended Service Plan?

What are Accidental Damage from Handling service plans?

Accidental Damage from Handling Protection (ADH) plans offer the same benefits as the Regular Extended Service Plans but gives the added benefit of repairing or replacing your Sony product when it malfunctions due to breakdowns that occur from handling the product under normal operating conditions.

This Service Plan includes all parts, labor and shipping costs in its coverage to make sure your Sony product is repaired and delivered back to you without any out-of-pocket costs. Coverage begins on the date you purchased the product and runs concurrently with the Limited Warranty.

Why add your Extended Service Plan today?

Extended Service Plans run concurrently with the Limited Warranty so the later you purchase the Service Plan, the less coverage you will receive. Adding your Service Plan today ensures confidence in full product protection and entitles you to value pricing. Also, select Extended Service Plans are only offered at the time of product purchase. Plans that must be added on at the time of model purchase include any accidental damage from handling plans. These Service Plans are not offered for stand-alone purchase and cannot be purchased after you have bought your product.

Also, purchasing Extended Service Plans at a later date requires a valid proof of purchase and are only available within 180 days of your product purchase. Extended Service Plans with ADH may only be purchased within 30 days of your product purchase.

All Sony Extended Service Plans are offered, administered and fulfilled by Service Net Solutions, LLC and Service Net Solutions of Florida, LLC. See Terms and Conditions for complete details.

For service plan information on professional camcorders, please click here, and for professional tape recorders click here.

Leave It to Us: Expert Installation & Set Up

• Convenience & Confidence

• Sony offers expert on-location installation for your TVs, home theater systems, VAIO® PC, and wireless network purchases. Relax and enjoy your Sony purchase knowing it's set up and operating perfectly.

• Expert Know-how

• Sony's installation teams get it right the first time. They connect, configure and integrate your items to ensure each delivers optimal performance and all work together as designed.

• Personalized Service

• During your service appointment, our friendly technicians will install your new Sony products where you want them, in the ideal arrangement for your needs. And they'll instruct you on how to get the best out of them.

• Learn More

• See details on our variety of installation options:

  View Installation Services

• Or call 1-877-865-SONY (7669).

What is the manufacturer's limited warranty?

Sony warrants every product against defects in material or workmanship for a limited time. Duration of warranty coverage varies by product type.

If your product requires warranty service, you must contact Sony for instructions. For most products, you are responsible for delivering the product, freight prepaid, to Sony or a Sony Authorized Servicer. During the Limited Warranty period, Sony will, at its option repair or replace your product with new or refurbished parts or products.

For more information about specific model warranties and terms, see the Limited Warranty link on any product page.