Rated 1 out of 5 by BADPURCHASE PLEASE DO NOT BUY THIS COMPUTER!!!!
Do not waste your money on this computer! I have had this computer for a year and it has been the worst computer I have ever owned. I should have returned it when I had a chance. The wireless internet works half the time. I cant get more than a half hour of work in before I have to restart the computer to get the wireless working again. The backlight in the keyboard stopped working and I had to ship the computer off to get it fixed. I have had to restore the operating system back to the original settings 4 times already to fix software issues that stop working. The Bluetooth driver disappears when I am using it and I have to reinstall the driver. Save yourself the hassle and get a computer that has been out for a while that has proven to be a good product. This one is a waste of a lot of money.
July 28, 2014
Rated 2 out of 5 by dtjosu Great power and form factor but has some issues
Very powerful notebook with terrific processing power and graphics. I use this to travel extensively and the size and weight make it a perfect companion. Battery life was excellent at first but after about 5 months has declined to about 80% of original performance. Still above average but not as great as at the start. This unit has a terrific screen and the clarity is great.
The problem that I have with it is that the keyboard/wrist rest/pointing device is flaky. It almost seems like the case is too thin and I find that the pointing device goes haywire frequently. Perhaps the case is coming in contact with the pointing device and it thinks someone is touching it even when I am using external keyboard and mouse. Haven't found a solution for it yet other than turning off the internal pointing device and "flexing" the wrist wrest area. That usually seems to work but I shouldn't have to do this on such a high-end notebook.
January 2, 2014
Rated 1 out of 5 by whatname a step back in prodcutivity
I almost never write reviews, however, this laptop is so frustrating - I felt obligated. Setting aside that Windows 8 is less than an ideal OS, this laptop takes patience to a new place. The wireless takes 5-45 minutes to connect - EVERYTIME!! - It can't troubleshoot itself and usually ends up suggesting that you use a wired connection (would be nice if this computer had Ethernet capability, but alas no). The touchpad has a mind of its own, I find my typing skips all over the page and usually I must stop every few moments to ensure the cursor hasn't relocated itself. Additionally, the cursor now decides randomly to fall down and left off the page at any given moment. Almost unusable.
The rest so far seems ok. - so to recap - OS8 - bad, Wireless - HORRIBLE - trackpad - HORRIBLE!!
customer service - oh yes, chatted with them, their suggestion on a 1 day old computer was to take it in for service... nice.
August 25, 2013
Rated 3 out of 5 by phil13 Don't Purchase without Full Firmware Updates
Purchased this computer from a Sony store. Took it home and spent 6 frustrating hours trying to install Windows and Sony software/firmware updates. There were numerous problems and "glitches" and annoyances during this process. I have an above average knowledge of computers -- I'm afraid most daily/casual computer users might not have even made it through these issues.
Even after this painful process, the computer still had wireless and trackpad issues. I returned to the Sony store the next day to discuss the issues with their in-store tech. He informed me that Sony had already reached out to all their stores, indicating that ALL of these computers need major firmware updates (that aren't available here, on the Sony webpage). The in-store techs are (according to him) updating these computers before they are allowed out of the store. Before you buy this machine, ensure that the ALL firmware updates are done BEFORE you take it home. Sadly, Sony has made no mention of this on their webpage, and no "outreach" has been (so far) made. Overall, a poor first impression of this computer and Sony computer sales.
July 19, 2013
Rated 2 out of 5 by Vonroach Could be a great computer
This computer had the potential to be great, but now it is only mediocre.
The weight is fantastic, as is the keyboard feel. After resetting some of the touchpad variables, it works very, very well.
The screen is beautiful, and while Windows 8 takes some getting use to, it seems to be a fine operating system.
I wish the battery would last a bit longer.
But the biggest failure of this computer is that my Wifi drops my internet connection several times a day. I have upgraded to the latest (184.108.40.206) yet it still drops about every two hours.
There is much chatter about this online (just search for Sony Vaio Drops Internet Connection), and I have talked to the Sony techs (who are very friendly) twice, but so far there is no resolution.
Given the fact that there is no physical internet connection available on this machine, this is a tremendous flaw.
September 16, 2013
Rated 5 out of 5 by hopethishelpssomeone Fixes are Available for "Issues" of Wifi and fan
I just got this laptop and absolutely LOVE the size and weight of it. Amazing ultrabook with power! I originally ordered the Dell XPS 12 convertible touch and returned it to get this. I am SO glad I did!! The touch screen works so smoothly. When I first received the laptop, I was plagued with the wifi issues and loud fan, which is frequently reported on blog sites about this product. I fixed the wifi issues by: (1) running a firmware update from Sony's website; (2) updating the intel driver from intel's website - I used version 16.1.5 for windows 8 64-bit and it worked great; (3) run microsoft updates (which should run automatically once you update the firmware. After doing these things, I am having no problem with my wifi connection. You can also change the fan setting in the Vaio Control Center. Play with the fan settings and power settings and you shouldn't have to listen to that fan run constantly.
I have to say, when I first got the computer I was so excited about every part of it except the fan and wifi. Now that I have those issues fixed, I will give this computer 5 stars. I can't believe how sleek, light and powerful this thing is!
September 24, 2013
Rated 5 out of 5 by doris VAIO PRO 11
Pros: Beautifully light, portable and powerful. Great for business travel or taking work home when I need to crunch numbers.
- I had a wifi connection issue shortly after purchase. I discovered a Windows update ran before a Sony firmware update. The Windows update reset the wifi settings. I reconfigured the system to factory fresh and ran the Sony firmware update first. This did the trick for me. No more wifi issues. The diagnosis took 90 minutes. The fix was pretty quick. I wish Sony had installed the firmware before shipping.
- Windows 8 isn't great--still, I love the touchscreen. I'm comfortable in Win 8 desktop mode (which looks like Win 7#. I look forward to Windows 8.1. I'm sure it will get better.
- Small screen text. I'm not sure if this is a technical problem with the VAIO or with me getting older. I adjusted text size and that worked for me.
I was able to overcome the cons within the first day or two. After those fixes, the experience has been very positive. The VAIO is a great travel companion. It's more powerful than the MacBook Air, except for battery life. But with the extended battery #which I bought), the VAIO still weighs less than the Air and has longer battery life.
September 14, 2013
Rated 2 out of 5 by ellpet No backlighting on keyboard !
Just got the new 11.6" Vaio Pro. Its form factor is very nice. BUT: the machine I got has no backlit keyboard despite what the online spec said. A Sony tech checked it and confirmed that the machine I had been sent has no such feature. Apparently, other configurations of Vaio Pro 11 may have it - if you are lucky, you may get one. Seems random and with no bearing on the price. Can't be just an issue with the bare-bones configuration as I paid extra for a custom-built one. I had concerns about the wi-fi connectivity issue - no problem there, but I am pretty sure that being sent a machine with a missing feature is considered misleading advertising. This is not an issue of a bug or kink due to new technology. It seems like short-changing the customer. Didn't expect that from Sony.
August 21, 2013