Service solutions for your Sony products.
Nobody knows Sony products better than Sony experts. Whether you need technical support, services, or protection for your favorite Sony product, Sony's got your covered.
Get coverage that goes beyond the manufacturer's limited warranty. Add on accidental damage protection, and your product will be covered in case of hardware failures due to drops, spills and more.
Protection PLUS extended service plans offer coverage for the following products:
- VAIO Laptops & Desktops
- Android Tablets & Mobile Phones
- TV & Home Theater
- Digital Cameras & Video Cameras
- Audio & Electronics
Set-up, Training & Repair
Find everything you need to get the most out of your new Sony product with expert set-up and training services.
- Computer Set-up & Training
- Computer Diagnostics & Repairs
- Tablet & Phone Set-up & Training
- Camera & Camcorder Set-up & Training
Take the guesswork out of setting up your TV, home theater or PC network and leave it to the Sony experts.
Installation services include:
- On-Wall TV Installation
- Home Theatre Projection Installation
- Audio/Video Equipment Installation
- Home Networking
- ...and more
Not sure which services are right for you? Let us help.
Our customer service associates are here to assist.Find a Store
Get twice the value when you trade in your old PC towards a new VAIO PC.
Sony Customer Care
Call us at 1-877-865-7669
Learn & Share
Sony's got you covered. Choose from various Extended Service Plan options at the same time you purchase your Sony products to maximize your coverage.Learn more
In-Store or In-Home Support
Regardless of your location, Sony Premium Service Experts can support you. Just call us 24 hours, 7 days a week. If you prefer convenient face-to-face service, we'll come to you.Learn more