Service solutions for your Sony products.

Sony can provide solutions to fit your every need from protecting your product with Protection PLUS Service Plans to customizing your Home Theater installation.

  • Protection PLUS

    Get coverage that goes beyond the manufacturer's limited warranty. Add on accidental damage protection, and your product will be covered in case of hardware failures due to drops, spills and more.

    Protection PLUS extended service plans offer coverage for the following products:
    • VAIO Laptops & Desktops
    • Android Tablets & Mobile Phones
    • TV & Home Theater
    • Digital Cameras & Video Cameras
    • Audio & Electronics
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  • Home Installation

    Take the guesswork out of setting up your TV, home theater or PC network and leave it to the Sony experts.

    Installation services include:
    • On-Wall TV Installation
    • Home Theatre Projection Installation
    • Audio/Video Equipment Installation
    • Home Networking
    • ...and more
    See All Home Installation

Not sure which services are right for you? Let us help.

Our customer service associates are here to assist.

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Trade-in Program

Get twice the value when you trade in your old PC towards a new VAIO PC.

Sony Customer Care

  • Customer Service

    Call us at 1-877-865-7669

    • My Account
    • Order Tracking
  • Product Support

  • Learn & Share

  • Protection PLUS

    Sony's got you covered. Choose from various Extended Service Plan options at the same time you purchase your Sony products to maximize your coverage.

    Learn more
  • In-Store or In-Home Support

    Regardless of your location, Sony Premium Service Experts can support you. Just call us 24 hours, 7 days a week. If you prefer convenient face-to-face service, we'll come to you.

    Learn more