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Q. What are Sony's Contact Center Sales and Care hours?

Phone number: 1-877-865-7669
Phone hours:  Mon - Fri from 8am to 12am ET (Midnight)
                           Sat - Sun and Holidays from 10am to 9pm ET

Holiday Hours (Times are EST)
By Phone
Thanksgiving, 11/27: 10am - 2am
Friday, 11/28: 7am - 2am
Saturday, 11/29: 8am - midnight
Sunday, 11/30: 8am - midnight
Monday, 12/1: 8am - 3am
Sunday, 12/21: 8am - 9pm
Wednesday, 12/24: 8am - 5pm
Christmas Day, 12/25: Closed
New Years' Eve, 12/31: 8am - 10pm
Chat Hours
11/23 - 12/3: 24 hours
PAS Hours
11/27 - 12/1: Closed