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Q: Does the online Sony Store have a price match policy?

A: We want you to shop with the knowledge that you are getting great products, great service and great value. When you buy from Sony, your purchase is backed with a 30-day price guarantee. This is just one of our many programs and services designed to create convenient and customer friendly experiences for all of our customers. 

If you’ve already purchased a product from Sony Store and find a lower price for that exact same product at any Sony venue or Sony authorized reseller within 30 days, contact the Sony Store location where you purchased the product or call us toll free at 1-877-865-7669 and we will happily refund you the difference.

  • This period is extended during the holiday season. Beginning November 1st through December 15th eligible products may be returned up to January 15th 2015 for an exchange or full refund to the original form of payment when accompanied by the original receipt or valid proof of purchase. Additionally, items purchased from November 1st – December 15th will be covered by the Sony price assurance policy until January 15th 2015.

If you are ready to purchase a Sony product and find that exact same product in-stock and advertised at a lower price at any Sony Store venue or Sony authorized reseller let us know and we'll offer you a similar price. Simply provide us the proof of price while that price is in effect to get an adjustment.


Exclusions: Sony is unable to price match special member-only prices. This includes discount warehouse stores and websites that require you to login or add a product to your cart prior to seeing the price. The Sony Store price guarantee does not apply to prices offered by unauthorized resellers. During Thursday through Monday of Thanksgiving weekend, this policy applies to offers only from Sony Store online and retail locations, not to Sony resellers. The policy does not apply to gift with purchase offers, gift cards, limited-availability items, open-box items, clearance items, outlet items, web-only offers, mail-in offers, financing, services, bundle offers or pricing errors. Pricing policy does not apply to configure-to-order computers, phones, game titles, music, movies, PlayStation® systems, PlayStation accessories, non-Sony branded products or any of the products listed here.

Click here for even more reasons to make your purchase online at Sony Store.