Rated 5 out of 5
by KelliEllie Loved it so much I bought it twice!
When I purchased this camera, I was looking for something small and light that I could carry around with me on vacations and other kinds of trips. I knew that the camera had an underwater feature, but didn't really intend on using it very much, because I was skeptical. My family takes most of our vacations in the Caribbean and spend lots of time in the water and at the lake. So i decided to very cautiously take my little camera for a spin in the water. I was so over joyed with the outcome I can not believe I ever doubted it for a minute. The pictures are flawless and completely amazing! The more I used this camera the more I fell in love with it.
If you plan on using this in the water a lot though I would be careful and do a check of all openings and crevices before entering the water. Sadly my first device became compromised and got water in it after 3 years, but I was so pleased with the camera I have purchased it again!
December 21, 2013
Rated 1 out of 5 by JJJP Disappointed
I had an older version of this camera (tx10) that I loved and used well until it leaked after 19 months. I hadn't bought the extended warranty on that one, so I replaced it with the tx30 and bought the warranty. Unfortunately it leaked after only 2 months of light use. I'm now in the process of having sony repair/replace it but I really would just like my money back.
This camera is not all the tx10 was. The flash on this one washes everyone out. Even people with darker complexions look ghostly white with the flash. I loved the 10shots/sec feature in the tx10. You got 10 clear crisp pictures. Unfortunately with the tx30 you just end up with 10 blurry pictures so it's useless. In any mode saving pictures takes several seconds so don't think you can capture two moments close together. I tried three cards (2 were new scandisk cards so this was the fault of the camera, not the memory.)
All in all just very disappointed and then it seals the deal by leaking in 1 foot of water after only having it for 2 months. Very disappointed.
December 16, 2013
Rated 5 out of 5 by Queencaul What a surprise!! Exceeded my expectations
I bought this camera 12/2013 in anticipation of my summer trip to Roatan, Honduras where I would be going snorkeling. It wasn't until I actually used the camera that I found out how easy it is to use, even for a first time user. The underwater pictures and video were absolutely stunning!!! Photos and video not in water were the most sharp and clear that I've ever seen. The care instructions for the camera after using it underwater were clear, concise and easy to follow. Downloading of the picutures to my computer was effortless as well. The camera is compact and I got the orange colored one, it is so beautiful!!!! There are great features to enhance your photos and videos, so many I can't even name them. I would recommend this camera to anyone. It's a great product at a great price. The only downside is that a carry case isn't included in the box. The view finder is a great large glass area covering almost the total back of the camera. Because I had no carrying case, the glass became scratched, but this doesn't compromise anything except viewing items while using the camera, so if you buy this, buy a carrying case as an accessory.
September 14, 2014
Rated 1 out of 5 by Spetz DO NOT BUY! Camera does not hold-up
I too bought this camera expecting the quality of Sony that I have become accustomed to through other products such as their TVs, Surround Sound Systems, Receivers, and Portable Stereo Devices.
The Sony Cyber-Shot Digital Camera TX30 seemed to be the perfect camera for me and my life style. It is advertised as “certified waterproof, dustproof, shockproof, and freezeproof”. It is NOT!
Although the camera took wonderful pictures and video it is/was not waterproof, dustproof, shockproof, or anything proof. I used the camera exactly how it was advertised and when the camera became corroded after the third snorkeling trip; I sent it into the Sony customer service for its warranty coverage and received the below evaluation not once but twice. First, from the in-store customer service representative who warned me that it may have “suffered physical damage”, prior to any examination of the camera; and secondly, in an e-mail from the Sony Service Center, apparently after the examination.
“We have completed the evaluation necessary to repair your unit. During this evaluation, it has been determined that your unit has suffered physical damage. As a result of this damage, the repair costs make it uneconomical and inefficient to repair the unit.”
I have been a loyal customer for many years and have spent thousands of dollars on Sony products with great enjoyment; however now that I have had a piece of equipment stop working I have seen a different side of Sony. I am very disappointed with Sony and this will absolutely make me think twice before purchasing another Sony product.
June 27, 2014
Rated 1 out of 5 by jdubyargh Worst Camera EVER do NOT BUY!!!
I bought this camera thinking that it would be a great Sony product, like my TV, PS systems, and previous Sony cyber shot cameras I have purchased in the past.....think again!!!! First I want to say the camera says it is safe to take in limited depths of water, but do not expose this camera to water, according to Sony warranty, water proof is not water proof, even though water proof should be water proof , it is not water proof. It was the biggest piece of false advertising I have ever run into in my life. My warranty repair was refused because of corrosion, but how does a water proof camera have corrosion unless the seal keeping the camera from being waterproof fails! Oh, and then try to call customer service, who can do nothing for you, or the warranty department who can also do nothing for you. Sony if you wonder why you're losing market share, start with your terrible customer service or your total lack or product support. I have been a lifelong Sony customer, from stereo systems, to MD players/recorders, computers and games systems, and something like this really is such a huge disappointment from a brand I trusted and thought I knew as a consumer. I can say this: after careful consideration I will never purchase another Sony camera again.
May 28, 2014
Rated 1 out of 5 by MTIN IS IT SONY QUALITY??? WOW!
The model we bought is DSC-TX20 and we got EXACTLY the same problem that Laurauren from Los Angles, CA has (see her review on July 7, 2014)
This was our SECOND time using the camera since we bought it and guess what? When we got back from our vacation, we notice the frame surrounding the glass / screen area cracks in both locations: one was at the top right corner and one was at the bottom corner! The camera was never dropped or had any kind of physical abuse! They just broke by themselves. We were just speechless! We paid for Sony brand name and we got this cheapy, low quality camera that just broke on its own, and this was only our second time of using it!
What's more? We sent it to Sony dealer for repair (Work order #: 301 791 658; Repair ID: E603 020 86#, they required us to pay repair fee #!) and the amount that they want us to pay was only $10 bucks away from buying a brand new product, newer model which is this one DSC-TX30)!!!
Turned out, my camera was not the only one that the frame got broke by itself! Laurauren from Los Angles, CA got the same thing! See her review!
Really? A Sony camera???
Let me sum it up:
PRICE: very expensive
QUALITY: extremely cheap
SERVICE: so poor!
NEXT PURCHASE: anything BUT SONY!
That's what we got for buying a Sony product!!!
Thank you very much!!!
August 7, 2014
Rated 2 out of 5 by Laurauren Love/Hate relationship
I love this camera but there are some flaws. It take some of the best pictures, amazing video, and is easy to use. However, the frame surrounding the glass cracks in the corners very easily. I was told the price to repair would be equivalent to getting a new one. Thus, now it is no longer a waterproof camera which was a HUGE selling feature for me. I used to love to take it to water polo games, snorkeling, etc. Often I'll need to repack the battery, because it won't always recognized that it is there. My dad's new model has this issue too.
July 7, 2014
Rated 4 out of 5 by Susan888 Great Underwater Camera!
I bought this camera for snorkeling, and have not used a waterproof camera below. It's lightweight, and very easy to use. The wrist band is great when you're swimming underwater.
Camera took great pictures, when the camera was still. Otherwise, you get blurry sea creatures in your pictures.
I wished underwater cameras allow you to change your settings underwater. I had to swim up, and change the settings - but wasn't as easy. You have to dry off the screen pretty well.
The waterproof feature is great - no water went into my camera at all.
Highly recommend this for someone who wants something easy, lightweight, and takes good pictures.
June 13, 2014