Rated 2 out of 5 by RobinT What happened to 8 gig embedded flash memory?!?
I was so excited to receive this camera, having enjoyed other Sony cameras in the past. It was advertised as having 8 gigabytes of embedded flash memory, so I would not need a microSD card. (I don't use video; I take photos to accompany my newspaper and magazine articles.) And I don't have a microSD card (didn't really know about microSD cards, since I don't have a fancy cellphone and I have a regular laptop, which of course has a regular SD slot. I didn't know this camera required microSD since my other Sony cameras use regular SD cards. Anyway, I take the camera out of the box and I discover that it did NOT have 8 gigabytes of flash memory, but instead, ONLY 48 megabytes. That is a tiny fraction of what's advertised, so little storage that it would hold just about 25 photos using the 2 mb setting, and only a handful at 5 mb (and this is an 18 mb camera). I am very disappointed.
July 5, 2014
Rated 1 out of 5 by Spetz DO NOT BUY! Camera does not hold-up
I too bought this camera expecting the quality of Sony that I have become accustomed to through other products such as their TVs, Surround Sound Systems, Receivers, and Portable Stereo Devices.
The Sony Cyber-Shot Digital Camera TX30 seemed to be the perfect camera for me and my life style. It is advertised as “certified waterproof, dustproof, shockproof, and freezeproof”. It is NOT!
Although the camera took wonderful pictures and video it is/was not waterproof, dustproof, shockproof, or anything proof. I used the camera exactly how it was advertised and when the camera became corroded after the third snorkeling trip; I sent it into the Sony customer service for its warranty coverage and received the below evaluation not once but twice. First, from the in-store customer service representative who warned me that it may have “suffered physical damage”, prior to any examination of the camera; and secondly, in an e-mail from the Sony Service Center, apparently after the examination.
“We have completed the evaluation necessary to repair your unit. During this evaluation, it has been determined that your unit has suffered physical damage. As a result of this damage, the repair costs make it uneconomical and inefficient to repair the unit.”
I have been a loyal customer for many years and have spent thousands of dollars on Sony products with great enjoyment; however now that I have had a piece of equipment stop working I have seen a different side of Sony. I am very disappointed with Sony and this will absolutely make me think twice before purchasing another Sony product.
June 27, 2014
Rated 4 out of 5 by Susan888 Great Underwater Camera!
I bought this camera for snorkeling, and have not used a waterproof camera below. It's lightweight, and very easy to use. The wrist band is great when you're swimming underwater.
Camera took great pictures, when the camera was still. Otherwise, you get blurry sea creatures in your pictures.
I wished underwater cameras allow you to change your settings underwater. I had to swim up, and change the settings - but wasn't as easy. You have to dry off the screen pretty well.
The waterproof feature is great - no water went into my camera at all.
Highly recommend this for someone who wants something easy, lightweight, and takes good pictures.
June 13, 2014
Rated 1 out of 5 by jdubyargh Worst Camera EVER do NOT BUY!!!
I bought this camera thinking that it would be a great Sony product, like my TV, PS systems, and previous Sony cyber shot cameras I have purchased in the past.....think again!!!! First I want to say the camera says it is safe to take in limited depths of water, but do not expose this camera to water, according to Sony warranty, water proof is not water proof, even though water proof should be water proof , it is not water proof. It was the biggest piece of false advertising I have ever run into in my life. My warranty repair was refused because of corrosion, but how does a water proof camera have corrosion unless the seal keeping the camera from being waterproof fails! Oh, and then try to call customer service, who can do nothing for you, or the warranty department who can also do nothing for you. Sony if you wonder why you're losing market share, start with your terrible customer service or your total lack or product support. I have been a lifelong Sony customer, from stereo systems, to MD players/recorders, computers and games systems, and something like this really is such a huge disappointment from a brand I trusted and thought I knew as a consumer. I can say this: after careful consideration I will never purchase another Sony camera again.
May 28, 2014