function agents_available(a){document.getElementById(a).innerHTML='<a href="" class="ws-live-chat-link" onClick="window.open(\'https://admin.instantservice.com/links'+"/7823/57790','chat_client','width=600,height=324,scrollbars=0');"+'return false;">Live Chat</a>';return true;}function agents_not_available(a){document.getElementById(a).innerHTML="";}