Rated 1 out of 5
by TrevorT Delivered Defective
Well, since Sony sent me an email asking me to review it, here goes. The tv was delivered directly to my house, which was done professionally and carefully by the two-man crew. However, when I unboxed the TV the next day and turned it on, I noticed several significant screen defects. I contacted customer support this morning, and got a case number and sent them some photos of the issues. We'll see how smoothly this issue gets resolved!
December 30, 2014
Rated 5 out of 5 by crunk BUY THIS! Don't look back! Simply an amazing TV!
Sony never disappoints! Bought this television as an upgrade from my other sony 55" 3D TV I bought 4 years ago. All I can say is WOW! 4k resolution is amazing! Netflix has some 4k programming in their lineup which really shows the capabilty of this television. Even my regular HD channels through direct tv look a ton better. Blu Ray discs even better! 3D blu rays are perfect for movie nights! The built in speakers along with the free subwoofer that was included with my purchase sounds amazing! No need for any additional sound system or anything like that. This televison is all in one just like it should be! If you've been debating on getting this televison, You will not regret it when you do! I love this thing!
I would suggest pairing a PS4 with this televison as I believe it is the perfect combo!
December 15, 2014
Rated 1 out of 5 by DBZ3264 BAD LUCK OR BAD PRODUCT
HI I BUY THIS TV IN LAST WEEK OF SEPTEMBER 2014 IN FRYS OK I AM SONY FAN FROM A LITTLE KID ALL MY ELECTRONICS IS SONY ALL WAYS LIKED FROM CAR TO HOME WHEN I BUY THIS TV THE FIRST ONE CAME WHIT A WHITE SPOT IN THE TOP OF THE TV VERY ANNOYING I CALL FRYS FOR REPLACEMENT NOW THE SECOND ONE FRYS BRING THE TV TO MY HOME BEFORE THEY LIVE I OPEN THE BOX AND THE TV CAME WHIT THE LCD BROKE IN A CORNER I MAD I CALL FRYS THEY NO HAVE THE TV THEY CALL SONY TO SEND ONE TO IS STORE I WAIT TWO WEEK ANOTHER TV ARRIVE THE THIRD FRYS BEFORE SEND ME THE TV THEY OPENED I GUESS WHAT IS BROKE TOO I AM ULTRA MAD I WANT MY MONEY BACK OR ANOTHER TV THEY CANT BECAUSE WAS FINANCE BY SONY CREDIT LINE SO I COOL DOWN OK SEND ME ANOTHER TV FRYS FOUND ANOTHER TV IN OTHER STORE THE FOUR TV ARRIVE IN MY HOME AND FINALY GOOD ONE BUD GUESS WHAT FOR TWO MONTH LATER THEY START CAME OUT A LEAK OF WHITE LIGHT IN THE TOP ALMOST IN THE MIDDLE LIKE A FLASH LIGHT I CALL FRYS AGAIN THEY TELL ME SONY NEED TO HELP YOU WHIT THAT I CALL SONY THEY HELP ME OUT FAST TOMOROW ARRIVE THE FIFTH ONE 1/26/15 WELL SEE NEXT REVIEW
January 25, 2015
Rated 5 out of 5 by SilverPearl Excellent Top Tier 4k UHD TV
This is an excellent TV for those who truly care about picture quality. The up conversion works great without adding visible artifacts and if you can provide a true 1080p or 4k signal you will be blown away. I haven't noticed any light bleed from it only having edge dimming and if there is, I don't think it is worth the price difference compared to the X950B's. You will not find a flat screen TV with better sound either, period, which is a factor for me as I do not use my main 2 channel audio system for TV. If picture quality is your major purchasing factor, then look no further.
October 22, 2014
Rated 1 out of 5 by Jmack God help you if this TV breaks
I was very pleased with this TV up until 2 months after purchase when it broke. It has been almost 1 month since my TV stopped working and there has been little progress. Dealing with Sony support is extremely frustrating. You would think that TV repair would be a standard procedure but I seem to get passed from department to department continuously with no one being able to tell me anything about the status of my repair. Twice now, a support team told me that someone would call me back within a day but two days will pass without a call. I have been given numbers to call that are not in service on three occasions.
This is truly one of the worse customer support experiences I have ever had. Imagine paying thousand of dollars for a TV, having it break, and then having to call on daily basis hoping that one department has communicated correctly with another. On three occasions, the customer service rep told me that their computer was running slow, not working or having trouble and therefore they were having trouble identifying the source of my problem. Isn't this an electronics company? I have little doubt that it will be weeks before my TV is finally fixed.
January 9, 2015
Rated 5 out of 5 by SFCgeF Leader of the Pack
My review of the Sony Bravia XBR65X900B: The television is an excellent and awesome product, 5 stars. It has an excellent picture ( Cinerama, vivid, plausible), grand sound quality, and the features in the operation of the said product are smooth and easy. The speakers are in the most optimal position. I strongly recommend the product and feel that Sony moves constructively toward improving performance and support, and excels in enhancing performance of their products. I have 2 other wide screen televisions and was leaning toward purchasing their (competitor) new model Big screen, Not!!! Thanks Sony, job well done.
October 27, 2014
Rated 5 out of 5 by salman1025 Awesome picture and awesome sound (for a TV)!
I have this sitting all by itself in my family room and it looks beautiful and sleek. I have a single HDMI cable going into it from my dish receiver (which I've hidden away). The digital content through Netflix (including 4K), Hulu, Playstation Now and ton of other apps means I don't need any other devices. I've even used Pandora on it to just listen to music in the house. Running beautiful 4K slide shows with some background music is perfect for parties. The speakers provide excellent sound for a family room so I don't need a sound bar or any other equipment. The wireless sub-woofer would have been a nice addition.
October 14, 2014
Rated 5 out of 5 by DougReilly Awsome TV Sony does it again
Wow what a TV ! Been buying Sony TV's for the last 25 years and they have done it again. I thought I was going to buy Samsung this round because they had a brighter and more brilliant TV and sales people were pushing them as the leader but then I found the XBR 65X 900B and never looked back again! The TV is amazing and I could not be any happier in my investment. Way to stay in the game Sony!
October 21, 2014